Responsible Gambling
At Kingmaker Casino, we believe gambling should always be fun, safe, and within your control. This page provides tools, information, and resources to help you play responsibly.
Playing Safe at Kingmaker Casino
Kingmaker Casino is committed to the highest standards of player protection. We understand that for a small number of players, gambling can transition from entertainment into a problem. That's why we've built a comprehensive responsible gambling framework designed to identify risks early and provide effective interventions.
We adhere strictly to all applicable responsible gambling regulations and voluntarily go beyond minimum requirements in our commitment to player welfare.
Kingmaker Casino Pledges To:
- ✓Never target vulnerable or at-risk players with promotions
- ✓Prohibit all marketing to persons under 18 years of age
- ✓Train all staff in responsible gambling identification
- ✓Provide honest, transparent information about gambling risks
- ✓Respond to all responsible gambling requests within 24 hours
- ✓Cooperate fully with self-exclusion schemes
Tools to Help You Stay in Control
Set daily, weekly, or monthly limits on how much you can deposit. Once set, limits take effect immediately and can only be increased after a 24-hour cooling-off period.
Receive on-screen alerts after a set period of play to remind you how long you've been gambling. These reminders help you stay mindful of time spent gaming.
Regular pop-up notifications showing your net session gains and losses, helping you make informed decisions about whether to continue playing.
Take a short break from 24 hours up to 6 weeks. During this time you cannot access your account, but it remains open and can be resumed when the period expires.
Permanently or temporarily exclude yourself from Kingmaker Casino. Self-exclusion prevents account access and suppresses all marketing communications for the chosen period.
Access a full record of your deposits, withdrawals, game history, and session durations at any time to help you monitor and reflect on your gambling behaviour.
Signs of Problem Gambling
Problem gambling can affect anyone. Recognising the signs is the first step to getting help.
Where to Get Help
24/7 free online counselling and chat support for Australians affected by gambling
Free national helpline available 24 hours a day, 7 days a week
Crisis support and suicide prevention — available 24/7
Mental health and wellbeing support for anxiety and depression
Protecting Young People
Kingmaker Casino strictly prohibits gambling by persons under the age of 18. We strongly recommend that parents and guardians use parental control software to prevent minors from accessing gambling websites.
Recommended tools include Gamban, Net Nanny, and Bark — all of which can restrict access to gambling content across all devices in your home.